Privacy Policy

Thank you for choosing to be part of our community at Okaya (U.S.A.), Inc. ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at admin@okaya-usa.com.

When you visit our website http://www.okaya-usa.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as http://www.okaya-usa.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Collection: What information do we collect?

Personal information you disclose to us

In short: we collect personal information that you provide to us such as name, address, and contact information, and certain information automatically collected when you visit our Sites.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use.

In addition to the information automatically collected (discussed below), we may collect personal information that you voluntarily provide to us through our Sites — for example, when you submit an inquiry through our contact form. This information may include your name, company name, work email address, telephone number, and the content of your inquiry.

Personal information automatically collected

In short: We automatically collect certain information when you visit our website using cookies and similar tracking technologies.

We automatically collect certain information from you when you access our Sites via tracking technologies such as cookies. A cookie is a small text file that our website saves onto your computer or device when you use the Sites that provide us certain information about your activities. The categories of information automatically collected include:

IP address — the internet protocol address of the device used to access our website

Date and time of access — the timestamp of each visit and page request

Operating system — the OS of the device used (e.g., Windows, macOS, Linux, iOS, Android)

Browser type and version — the web browser used to access our website (e.g., Chrome, Safari, Edge, Firefox)

Pages viewed and time spent — the specific pages accessed on our website and duration of the visit

We use this automatically collected information solely for the following purposes:

To operate and maintain the Sites

To monitor performance and diagnose technical issues of our Sites

To protect the Sites and our systems from unauthorized access, fraud, and security threats

To understand general usage patterns and improve the user experience

Managing Cookies

Most browsers automatically accept cookies. You can disable this function by changing your browser settings, but disabling cookies may impact your use of the website. Not all features or functions of the website may work properly if you disable cookies. You cannot disable all cookies, such as cookies that are essential to the functioning of the website.

Do Not Track

We do not currently employ a process for automatically responding to "Do Not Track" (DNT) signals sent by web browsers, mobile devices, or other mechanisms. Per industry standards, third parties may be able to collect information, including personal information, about your online activities over time and across different websites or online services when you use the Site.

Global Privacy Control

You can use Global Privacy Control ("GPC") through a supported browser to signal certain of your opt-out preferences. You may opt-out of the processing of your personal information for purposes of targeted advertising or certain sales of your personal information by broadcasting the Global Privacy Control Signal through a supported browser. If you use the GPC, we will process your request for your browser, but it will not apply outside of that browser to your device. You will need to use the GPC for each browser you use to access the website. If you clear your cookies in your browser after using the GPC, you will need to use the GPC again for us to process your opt out for that browser.

Sensitive Personal Information

We do not collect or process sensitive personal information as defined under applicable U.S. state privacy laws (such as precise geolocation, government-issued identifiers, racial or ethnic origin, religious beliefs, biometric data for identification purposes, health information, or financial account credentials). Please do not submit sensitive personal information through our Sites or general inquiry channels.

Use: How do we use your information?

In short: we use your information for the business purposes described below. We use personal information collected via our Sites for a business purposes described below. We process your personal information for these purposes and indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

Request For Feedback for our Business Purposes. We may use your information to request feedback and to contact you about your use of our Sites.

To protect our Sites for Business Purposes and/or for Legal Reasons. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).

To enforce our terms, conditions and policies for Business Purposes and/or Legal Reasons.

To operate our Sites and provide our services for Business Purposes. We may use personal information to provide information about our Company, products, and services, and manage business relationships with customers, prospective customers, vendors, suppliers, and business partners.

For other purposes disclosed to you at the time of collection or with your consent for Business Purposes and/or Legal Reasons.

We do not use personal information to make decisions that produce legal or similarly significant effects through automated decision-making.

In short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violation of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigation in which we are involved.

Vendors, Consultants and Other Third-Party Service Providers. We may disclose your information to third-party service providers that perform services on our behalf, and only for the limited purpose of providing those services to us. These service providers may include website hosting and infrastructure providers, email and communications services, IT and cybersecurity providers, and professional service providers such as our attorneys, auditors, and accountants. These service providers are contractually required to use your information only as necessary to perform services for us and are prohibited from using it for their own purposes. We do not sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes.

Business Transactions. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With your Consent. We may disclose your personal information for any other purpose with your consent.

Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

We also do not share personal information for cross-context behavioral advertising or process personal information for targeted advertising as those terms are defined under applicable U.S. state privacy laws.

If our practices change in the future, we will update this Privacy Policy and provide any required opt-out rights and notices.

Data Retention: How long do we retain your information?

In short: we keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Data Security: How do we keep your information secure?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

Children’s Privacy: Do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

Our website is intended for business users and is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.

By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact admin@okaya-usa.com.

U.S. Privacy Rights: What are your privacy rights?

Depending on where you live and the laws that apply, you may have certain statutory data protection rights regarding your personal information. These rights may be subject to exceptions and limitations under applicable law.

You may have the right to:

be informed of what personal data we hold about you and request access to and/or a copy of it;

request that we correct personal information that is inaccurate or incomplete;

request that personal information be removed from our systems (deleted), subject to certain exceptions;

request a portable copy of certain personal information;

opt out of certain processing of your personal information, including (where applicable) targeted advertising, and the sale or sharing of personal information (as those terms may be defined by applicable law);

object to or request restriction of certain processing;

withdraw your consent at any time where we process personal information based on your consent (this will not affect the lawfulness of processing before you withdrew consent);

not be discriminated against for exercising your rights (where applicable); and

appeal a decision we make about your request (where applicable under U.S. state law).

Additional disclosures for certain U.S. states

Sale/Sharing for targeted advertising: Company does not sell personal information. Company does not share personal information for cross-context behavioral advertising (also called targeted advertising) as those terms may be defined under certain U.S. state privacy laws.

Sensitive personal information: As described above, Company does not collect or process sensitive personal information. If our practices change in the future, we will update this Privacy Policy and provide any required notices.

Non-discrimination: Company will not discriminate against you for exercising your privacy rights.

Authorized agents (where applicable). In some U.S. states, you may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may ask for proof that the agent is authorized, and we may also require you to verify your identity directly with us.

Appeals (where applicable). If we deny your request, you may have the right to appeal our decision. To appeal, please email admin@okaya-usa.com with the subject line “Privacy Request Appeal” and include your original request and our response. We will review and respond within the time required by applicable law.

If you wish to exercise any of these rights, please contact us by writing to or emailing us at admin@okaya-usa.com. You may also mail your request to Okaya (U.S.A.), Inc., 64 W Seegers Rd, Arlington Heights, IL 60005 United States. We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

Changes: Do we make updates to this policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we manage your information.

How can you contact us about this policy?

If you have questions or comments about this privacy policy or our privacy practices, you may contact us at:

Email: admin@okaya-usa.com
Phone: (847) 621-5530

Okaya (U.S.A.), Inc.
64 W Seegers Rd
Arlington Heights, IL 60005 United States